Designers & Loyals

  • Can you print on my own fabric?

    We used to offered this option however it has now been discontinued.

  • Colour Profiles and Pantones

    We advise providing images in the RGB color space. Specifically using the sRGB image profile, to achieve best color results. What does this mean? In your editing software, choose RGB as the working space and assign the image profile as sRGB (full name sRGB IEC61966-2.1)

    PANTONES should be referenced from the “pantone textile color libraries”. The pantone “coated and uncoated” color mixes are intended for laser and lithographic printing which are not suitable for textile printing. Pantones should be created within a CMYK color space. Whilst we try to closely match pantone, due to the nature of our printing an exact match is not always possible. If an exact pantone match is essential please contact us prior to ordering.

    MONITORS VS PRINT

    Keep in mind that only specialist graphic monitors under strict lighting conditions will be able to reproduce printed colors. Your average laptop or PC screen will look great, but will not necessarily be accurate and a lot of the colors are so bright that printers cannot reproduce them. For further reading search for “subtractive color vs additive color” to understand the limitations of colors on monitors and printed media.

    COLOR CONTINUITY

    If you place repeat orders remember to keep your color space and profiles consistent. We advise providing images in the RGB color space. Specifically using the sRGB image profile, to achieve best color results. What does this mean? In your editing software, choose RGB as the working space and assign the image profile as sRGB (full name sRGB IEC61966-2.1).

    BLACK AND WHITE

    To get best neutral black and white we advise uploading your file as a grayscale file.

    You can only upload PNG, JPG and flattened TIFF files. If you upload unflattened tiffs this will cause unintended changes to your design (not visible in our preview) and for which we cannot cover liability.


  • Prepare your design

    Our design interface will accurately enough advise whether your uploaded design is of sufficient quality to print at the physical size you selected.

    Do make sure to only upload JPG, PNG or flattened TIFF files. Uploading unflattened tiffs can cause unintended changes to your design, which you will not see in our preview and for which we cannot cannot accept liability.

    On the design interface, if you see an orange low quality warning you have a few options to ensure your print is as sharp as possible:

    1. Reduce the size of your graphic as well as tile. You could reduce the size of your image until the LQ warning is gone, then use our variety of tiling options to fill the whole print area.
    2. Reduce the size of your images and potentially add a background color. Again reduce your graphic size until the LQ warning goes away.
    3. Using software to upscale.

    WORD OF CAUTION: This can also further reduce the quality of your design, and should be used as a last resort only. Recapturing the original image at a much higher resolution is best practice if at all possible. Do not simply increase the dpi/resolution of a file as it will only confuse online systems into believing the updated image is of good quality when it actually still is not.

    Use the image size dialogue in Photoshop or any other design tool and you can re-sample your design/graphic/image via Preserve Details (enlargement) or Bicubic Smoother (enlargement) > then do increase the resolution or width/height.

    Resampling your image also means that what was originally one pixel is enlarged into many more. This will increase the size of your graphic (in terms of file size, physical size and resolution) but will not necessarily increase the actual quality, and straight lines as well as fine details can become fuzzy. Careful sharpening after enlarging can bring detail back into focus.

    Photoshop plugins such as “Real Fractals” can do a better job of enlarging, there are many more available for a small fee or free of charge.

    If your graphic is simple enough (low details, low number of colors) you can import into a tool like Adobe Illustrator and use its image trace preview, playing around with the settings to get an accurate trace of your image.

    Always export your image at max quality, using formats such as tiff or PSD when editing, and only saving to a JPEG when you are uploading your file for print.

  • Help! I am a student

    If you are a student, you can receive 30% discount on Fabrics (except samples and hemmed fabrics - minimum cart value $30). Here is how to redeem the discount:

    • Create an account and select the student tab.
    • Complete the fields
      • Enter your name
      • Upload your document that proves you're a student
      • Let us know the name of the institute you're a student at
      • Tell us how long your proof is valid for
    • We will then look at the information that you have sent us (we aim to do so within 1 to 2 working days)
    • If everything is all fine, we will approve your application and you will be able to access your student discount as long as you are logged in
    • If we need any more information or your registration is rejected, we will let you know within this tab (remember your proof of eligibility needs to be dated)
    For your information, if you wish to order Fabric samples, if you add more than one sample to your cart, the cost falls dramatically, and is automatically divided by almost two.
    We are very fast in our production and have saved many student projects with our speedy turnaround of 1 - 2 days - same day in some cases if ordered before midday Mon to Friday.

  • Grain direction of the fabrics

    This information is intended for designers and is only about fabric printing.


    Grain runs across the width of the roll on all our fabrics.

    In case grain direction is important to you, this means that when creating your design on the design interface and after selecting your own dimensions in the "Product Options", you need to make sure that you add and position your file(s) on the design interface keeping in mind that the grain direction will be running across the width of the design interface (= width of the fabric).

    For your information, we print your artwork in the orientation that you design in our online preview. Imagine the preview is a roll of fabric running from top to bottom, the width of the roll is left to right.

    This is especially important for fabric destined to become clothing as the stretch on our jerseys runs across the width of the roll. If you make the width wider than the fabric selected we rotate by 90° in order to fit it on the roll.